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Old Aug 8, 2012, 5:31 pm
  #13  
PanGalactic
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Join Date: Oct 2011
Location: Her Majesty's United Kingdom
Programs: BA Gold, BA Lounge Rats, BA Audit Survivors, CW Kitchen Defender, CX Noodle Connoisseurs Club
Posts: 5,955
Originally Posted by visualAd
I can assure you that even the simplest of technological aspirations and changes are a great trouble and expense when you are a large corporation like BA.

So changing the line of code in the software which says clear the data after 24 hours is more trouble and expense then hiring more staff to answer phone calls because the lines are clogged up and employing someone to read faxes, print and post out copy invoices?
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