FlyerTalk Forums - View Single Post - Lounge access - what happened?
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Old Aug 8, 2012, 11:53 am
  #14  
visualAd
 
Join Date: Jun 2012
Location: London
Programs: BA Executive Club
Posts: 999
Purchased at airport from reservations desk LHR, fare was £180~ each way to MAN and back, asked for it to be flexible. I was returning early the next day so got my inbound boarding pass at the same time.

Both boarding passes said 'Y'; no access to the north lounge at T5. When I decided to return late the same day, clerk at MAN said there is a £60 change fee. She informed me that the only flexible tickets would have J or C as the class on the boarding pass and state "Business UK" and that these also include lounge access.

Maybe it didn't say Y; maybe I had double vision at the time, maybe it was because I was already checked in, don't know, but it was a pain putting it all through expenses :P
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