TravelPro not honoring pricing
It's bad enough that the handle on my Platinum rollaboard broke due to a cheap plastic retaining clip. It's worse that they won't honor the "lifetime" warranty. Worse still, they no longer make parts for my bag, so I was looking to purchase a replacement handle to retrofit.
On their website the Crew5 22" handle lists for $15, calling them up to place an order they said that the price is now $20+ shipping. Evidently, the pricing is not correct on the website, and no, they will not honor their posted price. One more reason that the next bag will be a different brand...