Originally Posted by
ginger1970
hello all
was trying to book an award ticket kathmandu - delhi - kathmandu with miles...with great difficulty managed to find seats but the transaction does not go beyond authentication by mastercard...was using premier miles card....citibank says that there is some issue with jet airways...it seems they are not validating the transaction....has anybody else had issues like this ? seems jet in not keen to issue award tickets even when its available !!!
this is actually a problem with citibank, not jet....every other card seems to work on the jet airways site except for the premiermiles mastercard....i called citi & they blamed it on jet....jet told me lots of people are complaining about that particular card not working so it can't be a problem on their end....
over the last few weeks i've booked tickets on the jet site using the premiermiles mastercard, citibank ultima & my 2 amex cards....they all worked except for the mastercard....