FlyerTalk Forums - View Single Post - Can starwood employees file complaints against customers?!
Old Aug 4, 2012, 12:16 pm
  #9  
FD1971
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Join Date: Aug 2008
Programs: Everything is refundable
Posts: 3,727
Originally Posted by rooivalk
Upgrades are to be applied at check-in so if it was indeed pre-blocked for another Plat member, he had the right to request the suite at the other Plat member's loss.
Simply not happening, those suites are blocked and therefore out of the pool.
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