Originally Posted by
jkirsch
Thanks for the context. Yes - wait list showed in the reservation and during two calls reps said no other action was needed. Sounds like GAs at ACC normally push the nothing can be done within 24hrs and the wait list only matters in an oversold situation.
Be careful about terminology. DL says waitlist for what happens up to T-24 and then calls the list for airport gate upgrades the standby upgrade list. Was your wife on the airport standby upgrade list or not for upgrades on the day of departure and at the gate?