FlyerTalk Forums - View Single Post - Last minute flights = zero chance of upgrade

Aug 3, 2012, 12:57 pm

#37

formeraa

FlyerTalk Evangelist

Join Date: Jul 2001

Location: Phoenix, AZ

Programs: HH Gold, AA Gold

Posts: 10,458

Quote:

Originally Posted by AeroWesty

I really think UA is missing a trick here. They should adopt the NOR-1 standby upgrade system like Hilton has to manage TODs. "If the seat is available, do you want to upgrade for $XXX?" Then offer a higher upgrade fee if they want a confirmed upgrade instead.

That would probably leave more last minute room in F for high-priced Y tickets, while still capturing paid upgrades if tickets such as the type you buy don't get purchased.

Actually, US has already started offering the "If the seat is available, do you want to upgrade for $xxx." The email is clear that it is a space-availabe upgrade at y hours before departure, if an F seat is still available.

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