FlyerTalk Forums - View Single Post - Experience in KLM Business Class
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Old Jul 31, 2012, 10:21 am
  #3  
cityflyer369
 
Join Date: Jan 2007
Location: GLA
Programs: AF/KL FB Plat 4L, VA Vel Silver, BA EC, LH M&M
Posts: 1,825
Or she/he wanted to keep low your expectations regarding the quality of service you might receive (to save him/herself some effort).
In any case, this is not professional and in your situation I would have replied that I am happy to be in Business class and that I paid for it after all.
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