FlyerTalk Forums - View Single Post - Cancel Points Reservation...Is Refund Immediate?
Old Jul 29, 2012 | 9:38 pm
  #4  
VA1379
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Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
Sometimes, it doesn't work properly due to the award certificate not being returned to the account along with the cancelled award reservation. That is when you need to call an agent for help.
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