FlyerTalk Forums - View Single Post - Thread for benchmarking response time of AY+ service centre

Jul 27, 2012, 5:46 am

#10

intuition

Moderator, Finnair

Join Date: May 2011

Location: MMX (CPH)

Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black

Posts: 14,163

Called swedish call centre today friday 13:35. Zero seconds wait! I don't even think the first ringtone ended before answering.

(Processed an upgrade request 9 months out, was told I got last seat?!)

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