FlyerTalk Forums - View Single Post - UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit
Old Jul 25, 2012, 12:48 pm
  #2834  
andyh64000
 
Join Date: Jul 2006
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Originally Posted by Superguy

That said, these aren't even in the realm of insurance fraud and shoplifting. UA sold something and it was bought. Fraud indicates getting something by deception, which didn't happen. Shoplifting implies the seller got nothing in return. UA did. One can argue or not whether it was just compensation or not, or whether UA should have to eat it or not because they were dumb enough to sell it for that, but you can't argue that something was stolen.
Sorry...didn't mean to imply that it was just meant to point out that those costs are recovered in the same way as this will.
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