Originally Posted by
gfowler-ord-1k
See the second bullet item of UA Insider's post below. It states that "taxes and fees have been refunded". That implies that the tickets were issued The taxes and fess are not billed until the ticket is issued. If the ticket had not been issued there would be no need of a refund.
If you had 0 mile in your account, you were allowed to have a PNR on hold, but were unable to ticket it. In order for the website to let you ticket it, you were required to have minimum balance of 4.
0 mile - no ticket.
> 4 miles: you can have your PNR confirmed and ticketed.