Originally Posted by
jasepl
More significant, positive, revenue-generating developments tend to be ignored when it comes to emails. eg: the second DEL-SIN flight, or the reinstatement of daily operations on a few routes, the second CCU-BKK flight... Those are all relegated to any of several pointless sections of their website.
they trust their regulars to be reading airlineroute.net for every single development on their schedules. as for the trivial emails,someone at jet told me this was their engagement strategy with their jp members. :P quite does tell you dimwits run the show now