Originally Posted by
tom911
I doubt they do, but with you being charged a published fee you're not taking a potential loss in the tens of millions of dollars that F cabins with 4 mile flyers across the UA network would be causing. Aren't those fees spelled out in the ticket rules when you buy the ticket if you take the time to review them? UA isn't extracting anything from you that you haven't agreed to when you made the purchase. You'd have the same exact issue over at AA or DL. Just can't see the shareholders objecting to having the ticket rules followed.
That's fine and I expect United to follow DOT rules. DOT said award tickets are covered, this was a classic mistake fare, thus this should have been honored. The 4 mile price was displayed fully before and after purchase and United set that price. My reservations were confirmed and ticketed.