FlyerTalk Forums - View Single Post - UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit
Old Jul 19, 2012, 10:44 pm
  #2029  
cblaisd
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Originally Posted by mnscout
One could argue that it would be foolish to leave a store unattended. One could further the argument that if a store owner is really that foolish, he deserves to suffer the consequences.
Although surely most folks don't seriously want to argue that two wrongs make a right.

Or maybe they do....

On the other side, someone who has gotten their tickets at the price he knows is wrong has no moral right to get on the high horse.
Exactly.

I'm sure the United made their cost/benefit analyzes of the situation and decided that pissing of a few hundred customers would be a more desirable outcome than honoring thousands of free first class tickets
I think that's probably pretty close indeed.

--which probably would've been catastrophic to their business.
It would appear that that may be what some of United's "most loyal customers" [sic] would prefer.
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