Old Jul 19, 12, 10:39 pm
Join Date: Mar 2008
Location: Multiple locations
Programs: AAdvantage ExPlat LT Gold, BA Silver, Aegean Star Gold
Posts: 3,980
Just my theory... United did a cost/benefit analysis and determined that while they might DoT fines. These fines would only apply when a violation had been filed.

Example: 1000 tickets sold. 1000 tickets canceled. 50 DoT complaints field. United would get hit by 50 x (Fines) versus 1000 x (Fines)...

The DoT doesn't have any access to United system to see how many cancellation occurred, so they must be using user complaints to gauge the number of cancellations.

United applied some quick game theory and said 50 complaints x 27,000 or whatever the number is is less than 1000 unsold seats (just a guess) in F.
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