Originally Posted by
sal2009
United sucks....I'm going to American......where they answer my elite status line in less than 3 minutes.
+1. I don't even care if United honors the tickets or not. But not communicating with customers since Sunday and then cancelling the tickets without notification is just a terrible way to handle this whole thing. As if they needed any more bad press about not caring for their customers (however over-entitled we may be).
After I use my last UA voucher, I'm taking my business elsewhere, probably AA.
Now ... How do I go about changing my username on here??
