Originally Posted by
cdegt
We hope you’ll agree this was a unique circumstance. Unlike other widely reported “mistake fares,” the number of miles required for these awards – the correct purchase price – was clearly disclosed to customers throughout the MileagePlus award redemption process and is also available on our MileagePlus travel award chart.
Furthermore, I think UA have to prove this which everyone redeemed his/her tickets knew it was not true.
Did anybody see it？
UA said so, how？ This is a typical false statement.
I agree!!!!!
I think everyone needs to emphasize that the 4-mile rate was quoted in the step where the UA's website asked one to review the itinerary and quoted other options for purchasing the ticket (e.g., paying 6,000 USD to save the meager 4 miles).