Originally Posted by
uva185
What if you had a customer that bought a pack of gum for $1 every day and one day you accidentally charged him $1 for a $20 steak. Would you make him bring back the $20 steak and risk losing his $365 / year revenue due to your own mistake?
That's not at all what is happening here.
The customer saw the steak was a buck, called all his friends, and kept sending them to the store.
If you think that's the same thing as being accidently charged less, so be it, I most certainly don't.
Then again, I would not pay a buck for a steak I knew was supposed to be $20 if I considered myself a loyal customer, I would mention to them and pay the fair price.
Besides no store I know of would ask any customer to return a piece of steak once the customer touched it.