FlyerTalk Forums - View Single Post - UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit
Old Jul 18, 2012, 9:40 am
  #908  
cordelli
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Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
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Originally Posted by bangkokiscool
Not to mention that if someone tried to cancel their HKG ticket now they'd be slapped with a $150 per ticket fee unless they have status.
That's not at all what United has posted in this thread.

Originally Posted by cdoobiest
If United is asking for $150 change fee,
That's not at all what United has posted in this thread.

Originally Posted by Chucksterace
Slowly but surely this thing is hitting more news agencies, first USA Today, then Fodors, now ABC News, the more time it takes united to sort this out the more news agencies will hit on them and the worse it will look for United.
That's also not the case. It's the worse it looks for Frequent fliers. Most people in their right mind will side with United on this one, believing that anybody who thinks they were going to Hong Kong for four miles is an idiot. Even many of the frequent fliers interviewed have said they didn't expect the tickets to be honored.

United would look stupid if they honored these tickets.
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