Originally Posted by
MarkXS
What most posters are missing is that there's a subtext to the DOT regulations, and we should be seeing it: The reason that the regulations explicitly say "mistake fares" are covered and cannot be raised after ticketing is to provide a deterrent from sloppy practices, deliberately or not, by inflicting a penalty on the airline that tries to get away with weaseling out of honoring its mistakes...
Just another self-serving rationalization for taking advantage of other people. I'm not surprised when folks take advantage of others' mistakes, but the self-righteous justifications that people manage to talk themselves into after the act are pretty funny.
This law was clearly not intended to promote glitch-free computer systems. It was intended to protect consumers.
By taking advantage of the legislation and applying to the government for this law's enforcement in a situation where the consumer is clearly taking advantage of the airline, rather than the airline taking advantage of the consumer, one makes it less likely that everyday consumers will be able to find protection from similar laws from in the future, and one wastes our community's resources by requiring bureaucracy to address these frivolous complaints.