Originally Posted by
sal2009
I agree...I'd suggest everyone say "no." when they ask you to make a choice, just say no. say you bought a confirmed ticket....which was then ticketed by them and you expect them to honor it. see what they do....i'm not so sure they would cancel it. if it is the law...for all we know this is their way of decreasing their final costs of their screwup.
Really?
What you bought is a ticket to fly first class to Asia for four (4) miles.
Obviously a mistake. Move on, people.
(Though I do agree with the following sentiment - if UA can cancel tickets when it makes mistakes, clearly customers should be given the same latitude.)