Originally Posted by
Paulakers2010
Well, UA can:
1. request the missing miles from their account now or throughout the process.
2. cancel the return of their trips if they do not agree with the terms of actual mileage redemption of their corresponding ticket.
3. forfeit their FFP and put them in the black list.
Like the FTers who are used to purchasing the tickets with FD, they will be responsible for the missing YQ during their trip. You have to learn the consequences and take responsibilities for *decision* you made on purchasing the award tickets.
No, they can't ask for the difference, that's what the DOT regulations expressly forbid.
Originally Posted by
murphyUA
Well...they're not.
They're trying, but they'll lose and pay fines and compensation in lawsuits.
Originally Posted by
JC1120
It's your interpretation of the law, and that it was ticketed and confirmed based on the CoC.
The DOT regulations are quite clear on this matter. You'd have to be Bill "It depends on what the meaning of 'is' is" Clinton to misunderstand them enough to think United can get away with this.