FlyerTalk Forums - View Single Post - UAs Official Response to HKG Ticketing/IT Error: Redeem @ Correct Amount or Redeposit

Jul 16, 2012, 7:23 pm

#21

FriendlySkies

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Quote:

Originally Posted by harryhv

And if the roles had been reversed? Shall I write to UA and say...

Over the weekend, we discovered an error in a nonrefundable booking we made last week. We require UA to cancel this booking refund the fare. We regret any inconvenience this has caused you, and appreciate your understanding.

+100