FlyerTalk Forums - View Single Post - UA mistake award redemption rates for China travel [UA says will void tickets]
Old Jul 16, 2012, 5:40 pm
  #621  
newballs
 
Join Date: Jul 2010
Location: SFO, SJC
Programs: UA Gold, Hilton HHonors Gold, Marriott Gold, SPG Gold
Posts: 197
Originally Posted by Antipode
They can get actual numbers from their own system instead of relying on a survey in which probably only a very small fraction will respond. They aren't going to use this at all.
Or maybe they don't, given their rather sloppy IT performance. Who knows?

It's a mess. At least, it takes some time for UA to sort this all out.
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