Originally Posted by
GMUJD06
Does anyone know how United would go about rectifying this, assuming they don't honor the "deal"? Would they run a sweep and just cancel all award tickets to HKG en masse? Or can they tailor a sweep towards just those who paid 8 miles? It seems to me if they were forced to individually call each of us, it may not be worth the man hours it'd take to do so, at least for those of us with single reservations.
Believe me, even if they have to individually call, the amount of money spent is very small compared to all the F/B/C tickets issues for 4 miles.
And nowadays with technology, they find all the reservations and cancel quite easily if they want to. The hard part is the PR and dealing with regulations.