FlyerTalk Forums - View Single Post - UA mistake award redemption rates for China travel [UA says will void tickets]
Old Jul 16, 2012, 2:09 pm
  #511  
davidbridgman
 
Join Date: Oct 2002
Location: Raleigh, NC, US
Posts: 74
Originally Posted by Antipode
I think the question was about if the passenger decides to cancel the trip. If United cancels these bookings, yes, they will of course refund the taxes without charging the refund/redeposit fee. But if they decide to honor the tickets, then who knows? My guess is that they will hold you to the terms and charge the refund/redeposit fee, but perhaps they will let it slide to get as many of these bookings canceled as possible.
Originally Posted by StevenSeagalFan
A California law to protect consumers would supersede a federal law.

I believe the law in the regard is indeed that state law can offer more protection than federal law, but not less. You're right, but it's not relevant to this situation.
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