Old Jul 14, 12, 11:37 am
  #46  
MDtR-Chicago
 
Join Date: Apr 2005
Location: SFO
Programs: UA 1P, AS MVP, WN CP; MR Ti, IHG Plat, BW Dia, HH Au, RR Au
Posts: 4,927
Just had another success after a very tough search. One thing I really like about this program is that the hotel still gets paid, even if they have a penalty later. It's better for them - eases the sting. And it's better for us - no grief or guilt or crappy rooms on check-in.

And I think it's adorable that they actually call you back and leave a voicemail to confirm. So proper.
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