100% failure to post for me too. I have to call after every trip. I have this Saturday ritual of calling GP customer service. Since I travel almost week, this is like a weekly thing. While I appreciate the 50% more points for failing to post, but it's not worth it! I spend most of the week away from home and the last thing I want is to have to call GP to have this corrected on a Saturday. If I don't call weekly, then it's very hard to keep track for the reps... Ever try to have a CSR look too far back into the past?
Of all the travel related companies I deal with, airlines, hotels, cars, etc, Hyatt is the only one I have to all consistently. It's a shame! Hyatt's IT people sucks big time! If it was other companies, they would have been fired a long time ago for letting an issue like this to linger for 6 or 7 years or longer.