FlyerTalk Forums - View Single Post - American Express Disputes & Vayama
View Single Post
Old Jun 28, 2012, 10:25 pm
  #14  
5DMarkIIguy
 
Join Date: Jun 2011
Posts: 794
Originally Posted by redtop43
If the tickets from Vayama were issued within a few days of the original attempt, then I side with Vayama. If there was a significant lag, then I side with the OP.

Clearly Vayama is not responsible if she and her husband didn't communicate enough to know who bought how many tickets. But what we don't know is when the Vayama tickets were actually issued.

She says that she got a notice from Vayama a few days before the flight. Was this a courtesy reminder of tickets issued 7 weeks earlier, or the first time they were issued?
When you authorized a charge, it goes into pending. The merchant has a few days to convert it to an actual charge. Since the OP is disputing the charge, it is safe to assume Vayama ticketed them soon after.
Looks like it was a courtesy reminder.

Good luck to OP and the husband. A good lesson that isn't so costly.
5DMarkIIguy is offline