Originally Posted by romadaro

I learned a long time ago to let sleeping dogs lie when it comes to these things, particularly when it involves airline and hotel promotions. I've made calls on two occasions that I can remember, one involving Chase, where I was approved for a card, got the promotional points and then the call attracted someone's attention and the points were reversed and I got a nice letter afterward acknowledging the error. Unfortunately, in the Chase instance there wasn't much I could have done because it occurred when I called to activate the card-not to complain or question something. I always hope that I'll get an automated activation response when I call, but it's almost as if Chase directs the call to a human being so that they can take a look at the account and make sure that everything's in order.

But, as far as the Lounge Club card goes, unless you do a lot of international travel, the card is almost useless. My wife and I both have cards that are courtesy memberships through Merrill Lynch and I've used it once this year-at the Alaska Airlines Club in Seattle. Although I've flown internationally, since I'm Star Alliance Gold with United I get free access into any Star Gold lounge, which is usually more convenient. Just take a lok at their website for a list of lounges and I think you'll be disappointed at the locations.