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"I don't always get social media" - Bergsrud
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Jun 26, 2012, 11:29 am
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JC1120
Join Date: Sep 2007
Location: USA
Posts: 1,812
I think use of social media for most businesses is overrated. This includes airlines.
Yes, they need a strategy involving it, but it needs to be down on the list as to where they spend their $$.
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