When I go to my account on TCB and bring up my Cashback By Merchant I see my Country Inn and Suites stays under "retailer"....I hit that link and here is what it says.....
"Transactions completed between May 31 and June 21 may automatically track at $0.00 or be declined. Please accept our apologies and be assured that we are working hard to resolve this matter for valid transactions. If you experience this, please do not worry. Simply send us a ticket via your account and we willl give you an update."
I have not yet tried to contact them but it seems that they are at least aware of the problem.....I had two stays a week and a half ago.....