Old Jun 24, 12, 9:30 am
Join Date: Sep 2005
Posts: 2,693
As ijgordon said, I don't think you should be liable for another $25 in phone ticketing fee. You may have more luck if when you call, you ask them to "change" the reservation (as opposed to "booking a new reservation with value from an old reservation").

By chance did you book the original ticket from an external travel agency or travel site? AA does charge a $25 "external reservation handling fee" for dealing with reservations originally booked with an agency.

If you did book with the other agency, the normal procedure would be to make changes or refund through that agency.
ckpeter is offline