You may not clear like you should on an RPU (automatically). Very important you check R availability every day. If you see R is available, CALL res and have them either force it manually, or take out your RPU request and then put it right back. SHARES does not clear upgrades the way UA used to. They "say" there is a sweep. But when? Daily, weekly, monthly? If R is avail it should be yours w a GPU/RPU