FlyerTalk Forums - View Single Post - Amex just froze, then canceled all my accounts.
Old Jun 21, 2012, 4:08 pm
  #11  
SteveT
 
Join Date: Jun 2002
Location: California USA
Posts: 652
Originally Posted by xolinlevh
I feel like a giant idiot because i knew this, I've had funds held before, its nothing new to me. But when i log into my account the home page just shows the total current balance and you have to click into each account to see the available/current, I didnt even think to go in and check pending funds, i was kinda frazzled by having my cards frozen I just wanted to get them paid and re-opened it just slipped my mind.
Quick frankly it was an honest mistake.

Whether you want to regain membership or not, I would contact the Executive Offices and explain the situation. I would also contact your banker and see if he/she can make a call or write to Amex explaining the situation.
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