We appreciate your submission of a best online rate guarantee form. We
have researched your claim and found it has been more than 24 hours
since your reservation has been made with us. Per our terms and
conditions all claims for the best online rate guarantee must be made
within 24 hours of booking the reservation on our brand website.
Unfortunately, we are not able to confirm the lower rate.
Thank you for allowing us the opportunity to assist you.
So everyone is getting their BRG claim submitted within 24 hours?