FlyerTalk Forums - View Single Post - AA Get A Refund After An Airfare Price drop (fare rollover)

Jun 7, 2012 | 12:54 pm

#17

Happy

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Join Date: Jul 2003

Location: Florida

Posts: 30,343

Quote:

Originally Posted by janetdoe

Thanks for the hint... Google to the rescue:
http://www.aa.com/i18n/agency/Bookin...lower_fare.jsp

Bolding mine.

In the case of the BZE anecdote, I wonder if the ticket was flexible/refundable or effectively had a $0 change fee.

If it is refundable ticket that is simple - simply refund and rebook - the overpayment goes back to the original form of payment.

Without any more details I would tend to go with brp's conclusion - this is a one-off case.