It would be great if the TSO who hired on last year and reported on this was actually a roving 'secret shopper' sent to evaluate from the inside what actually happens at an airport.
I wonder if inside reports of misconduct by fellow TSOs that are submitted to the 'system' are given any more attention that reports from pax, or if they are ignored as well.
Unfortunately, this almost certainly means stepped up 'random' screenings for all of us pax.