FlyerTalk Forums - View Single Post - United lost my reservation
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Old Jun 4, 2012, 11:00 am
  #42  
channa
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Join Date: Aug 2002
Location: Bay Area, CA
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Originally Posted by FLYDCA
An hour to repair something that should not have happened in the first place? Your definition of back is a bit broader than mine. Until the tools which the reps use to fix problems allow for more efficient service I'm not ready to declare victory.
+1

This is not the only computer hiccup that CO/UA has had in the past 3 months. Someone else posted that this "lost reservations" issue affected 20,000 reservations.
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