Old Jun 2, 12, 2:48 pm
FlyerTalk Evangelist
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 32,726
I'd like to think that perhaps this episode and some of the others we've witnessed (an airport that allegedly was going to terminate employees for failing to screen a relatively small number of random bags) is part of a larger effort to start cleaning up some of the agency's problems.

Unfortunately, there still doesn't seem to be any attempt to offer the pax viable real-time support from an unbiased source when things go haywire at the checkpoint.
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