Originally Posted by dkeller2012

I made a reservation with Priceline on friday and within 2 minutes found that the actual hotel was cheaper and included breakfast! I immediately sent an email requesting a refund from PL. I have heard nothing from them. Priceline won't refund my money even though the hotel website is offering a lower fare with Breakfast. I wrote an email with no reply so far and spent 20 minutes on the phone with two people who did nothing. The hotel is offering a lower room price that includes breakfast and PL is charging 20% more. I want a full refund so I can rebook with the hotel direct. What a rip