FlyerTalk Forums - View Single Post - Alaska Airlines Canadian MasterCard
View Single Post
Old May 25, 12, 5:03 pm
  #10  
davvos
 
Join Date: Aug 2004
Location: YVR
Programs: HH Gold; Fairmont Platinum; SPG Platinum
Posts: 78
I decided that the lack of online access was a deal breaker for me so called the number (provided in the BoA Canada letter I received) to cancel. No problem cancelling but discover that my renewal has just been processed (must have been in the last few days as my statement date is May 19th and there`s no charge as of May 19th). According to the rep, the renewal fee cannot be waived or reversed so I must pay it. He told me to call Alaska Airlines if I want to dispute the charge.

Now I`m totally confused, so ask to speak to a supervisor. After a delay, get told that all the managers are at a meeting or unavailable but one will call me within 48 hours. Didn`t think it was going to be this difficult.
davvos is offline