FlyerTalk Forums - View Single Post - United CFO Rainey Implies Certain Elites were "Over Entitled".
Old May 21, 2012, 3:53 pm
  #759  
JBEagle1000G
 
Join Date: Mar 2012
Location: Chicago, IL
Programs: AAdvantage, MileagePlus(ick)
Posts: 296
Originally Posted by MatthewLAX
No thanks for our loyalty, or does it really not matter past the current transaction?

Our egos still appreciate at least lip service.
IMO there won't BE any reciprocal loyalty because many of the leaders that fostered that culture of honesty and customer loyalty are GONE.

All that's left are the front liners who are mostly still trying their best, but are burnt out and hamstrung by the new policies.

IMO....
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