Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)
"Hindsight is 20/20, but, we underestimated peoples capacity to absorb change"
Aw its the customer's fault for not liking having to pay more and get MUCH less overnight. Those mean mean 1Ks!