Originally Posted by
bocastephen
If UA wants to restrict its best benefits for high-spending flyers, don't they already do that? The Global Services program gives high-spenders first crack at upgrades and other exclusive benefits.
no more exclusive benefits
Dedicated GS line gone or answered by total newbies
GS email answered in 3 weeks or more
GS service at airports non existent any longer
GS dedicated agents on international flights hardly there any longer
GS pre boarding only on paper ( maybe 1 out of 10)
GS meal choice the same (2 out of 10 for me on paid F)
Upgrades AFTER TODs or not at all. Last week on UA125 3 F seats were open after boarding. GA pulls 3 people up, non 1k or GS; they were very surprised themselves a GS from E+ stood up and complained. GA ignored him.
GS is just a very expensive version of silver but with better luggage tags