FlyerTalk Forums - View Single Post - United CFO Rainey Implies Certain Elites were "Over Entitled".
Old May 19, 2012, 11:51 am
  #51  
entropy
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Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
Fine, if they don't want $300 tickets to contribute to 1K status, then don't allow EQM accumulation on <W/V fares, whatever.


Incidentally, he shovels it on in Slide 16 "Benefits of SHARES" :
- aircraft redeployment, network optimization(?)
- Shortened time-tomarket for ancillary products/services (? FALSE)
- Dynamic ancillary pricing (ToD, Bull...)
- Simple loyalty program with BETTER elite differentiation (huh?)

follows on to say growing high margin business like our "Leading loyalty program".

Working together culture (see F/As, ALPA Strike)
Direct, Open & Honest communcation (bald face lie)
Dignity and Respect ("Over entitled", bald face lie).


So, Rainey is a liar. $misek is a liar. Frankly, the airline ought to be sued for lying to their investors.
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