Old May 19, 12, 12:00 pm
  #14  
richk_30
 
Join Date: Aug 2009
Location: ONT, SNA, LAX
Programs: UA Plat, AA Plat, SPG Plat, HGP Diamond, Avis First
Posts: 270
Originally Posted by edcho View Post
I wonder why he would say this out loud -- i'm sure some audience members were UA elites.
Have to agree. Even if you are thinking it, there's no way that should be verbalized. The last thing any company should ever do is alienate a customer base.
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