Someone named Carlos responded in a very vague manner, making it very clear that they had not read our very specific examples in the various threads, or even the specific example I gave in my PM.

I unfortunately would have preferred no response over the one I received, as the one I received leaves me with no confidence right now in UA, based on their 'official' representation.

goalie, do let me know your thoughts on the PM I received, if you have a moment.