Originally Posted by
Houminer
I wonder if GL will also get for free.
Today I sat at my exit seat and had the whole row for myself. Right before take off someone moved into the aisle seat. The crew had to ask him three times before he was willing to go back to his original seat (he was not willing to pay more...)
It should be much easier than that.
"Sir, this seat cost additional money. If you choose to stay here, you will have to pay."
"I'm not moving."
Then automatically charge his credit card on file the additional cost.